Customer Service Representative
This is a temporary position until the end of August, making it ideal for students with a relevant field of study, although other motivated candidates are also more than welcome to apply. Does this sound like something for you? Apply quickly and make your summer count!
Wat ga je doen?
As a Customer Service Representative in Oostrum (Venray), you are the key link between customers, end customers, carriers, and internal departments. You work in an international environment where you ensure full visibility and a smooth flow of transport operations.With your customer-focused mindset and structured way of working, you build strong customer relationships and ensure the optimal handling of shipments. This is a temporary position until the end of August, working in day shifts, making it ideal for candidates looking for short-term employment.
Are you, for example, a student in a relevant field of study and eager to apply your knowledge in practice this summer? Then this is the perfect opportunity to gain valuable work experience and build a strong foundation for your career.
Tasks and responsibilities:
- Handling, processing, and archiving incoming customer inquiries via CRM, email, and phone
- Acting as the central point of contact for customers, end customers, carriers, and internal departments
- Providing timely and accurate information about ongoing shipments and transport processes
- Independently and efficiently resolving complex and ad-hoc issues
- Identifying disruptions and initiating corrective actions in case of problems or complaints
- Handling and registering deviations, returns, and claims
- Preparing for and participating in customer and transport meetings and contributing to process improvements
- A salary of up to €3,500 gross per month, depending on your knowledge and experience
- 7 ADV days, 24 vacation days, 8% holiday allowance, and travel reimbursement
- Weekly salary payment on Wednesdays
- Pension scheme via StiPP from day one
- Training opportunities through the Adecco Academy, offering over 300 online courses
Waar ga je werken?
Our client is an international logistics company with multiple locations. They serve customers in sectors such as electronics and healthcare, where both Dutch and English are used daily on the work floor. The company fosters a collaborative and supportive culture in which taking responsibility and showing ambition are highly valued.In addition, you will have plenty of opportunities to develop new skills, contribute ideas for improvements, and grow further within the organization.
Wat vragen wij?- MBO+ level of working and thinking, preferably in a relevant field
- Experience in an international Customer Service or Control Tower environment is required
- Strong administrative and organizational skills
- Experience with WMS and/or ERP systems and good knowledge of MS Office
- Excellent communication skills in English (both written and spoken)
- Customer-oriented, structured, and proactive working style
- Able to maintain overview, set priorities, and perform well under time pressure
Interesse?
Are you available immediately and interested in the role of Customer Service Representative? Then apply before July 2, 2026 via the application button and include your CV. Do you have any questions? Feel free to contact us at 088-374 6350.