Dutch Technical Support - Relocation to Portugal

apartmentSpeakit placeAmsterdam calendar_month 

Are you a fluent Dutch speaker? Ready to join one of the biggest multinational technology companies?

We are looking for a Dutch speaking Technical Support to join a global leader in consumer electronics and home appliance. Join a dynamic, multicultural team and start your exciting career journey in Portugal. This is a fantastic opportunity to grow and develop your skills in an innovative and fast-paced environment.

Key Responsibilities
  • Offer tech support via phone and email for domestic appliance clients.
  • Conduct initial diagnostics and troubleshooting with 60 available processes.
  • Escalate complex problems to appropriate departments.
  • Enhance client satisfaction by proactively resolving issues and using resources like YouTube tutorials.
  • Handle minor repairs, follow-up on orders, and address complaints.
  • Utilize three software programs for the support process.
  • Cross-sell products as needed.
Requirements
  • Near native level of Dutch.
  • Advanced level of English.
  • Experience in customer service or tech support (preferred).
  • Strong communication skills (phone and email).
  • Ability to handle and troubleshoot technical issues efficiently.
  • Familiarity with software programs.
  • Cross-selling skills are a plus.
Benefits
  • Relocation package provided
  • Monthly bonus
  • Offered Accommodation
  • Excellent work opportunity in a leading multinational company
  • Private health insurance
  • Stable work and career progression
  • Continuous training and integration phase
  • Refund of initial flight expenses
  • Free annual flight to the homeland
  • Free Portuguese language courses, surfing, soft trekking, and much more.
apartmentMichael PageplaceAmsterdam
understanding of customer processes, needs, and challenges to offer tailored chemical solutions.  •  Provide technical support and product recommendations, working closely with R&D and technical service teams.  •  Identify and pursue new sales opportunities within...
placeMijdrecht, 19 km van Amsterdam
Overview: NSC Global (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is a 20-year-old private company that delivers...
electric_boltDirect beginnen

Office IT Intern - Amsterdam

apartmentCatawikiplaceAmsterdam
the opportunity to work with all kinds of stakeholders from various areas within the organisation; both technical and non-technical. You will gain knowledge on the employee lifecycle from the perspective of a support function of an organisation and how...