Product Marketing Operations Manager

What's the role?:

We are seeking a Product Marketing Operations Manager to join our dynamic Product Marketing team. This new role is central to enabling the future of our global Product Marketing function to operate at scale, run smoothly, and continuously evolve.

At the intersection of Product, Sales, and Marketing / Communications, you will develop and maintain the connective tissue for Product Marketing that keeps programs moving, processes optimized, and stakeholders aligned. If you’re a strategic operator with a roll-up-your-sleeves attitude and a knack for keeping things on track without needing the spotlight, we want to hear from you.

What You’ll Do:

• Operational excellence: Support the Product Marketing team in all aspects of execution, including quarterly planning and progress tracking to documentation, calendar coordination, and stakeholder communications
• Process optimization: Partner closely with team leads to identify inefficiencies and implement best practices, standardize workflows, optimize cross-functional processes, and maintain alignment across key horizontal programs
• Project management: Enable the team to focus on executing high impact programs and deliverables by triaging incoming requests, managing internal SLAs, and ensuring priorities stay aligned with company and product strategy
• Cross-functional coordination: Ensure stakeholder alignment and be the operational glue across key internal partners like Sales Enablement, Marketing, and Portfolio Management to drive seamless execution
• Product launch process: Maintain all GTM operational components (briefs, reviews, timelines, approvals) so the process runs smoothly, consistently, and transparently
• Systems management: Own and manage core tooling and platforms (e.g., Coda, SharePoint, Highspot, Jira, etc) to ensure data consistency, version control, and visibility
• Data & insights: Build and manage reporting frameworks to measure operational performance and impact to help us understand and continuously refine how we work

Who are you?:

• A trailblazer who knows how to create lasting programs and adaptable planning and execution workflows from the ground up
• Bring not only expertise but also humor and adaptability. You know done is better than perfect, while still striving for excellence
• Bring energy, curiosity, and a collaborative spirit
• You love tackling new challenges with insight and experience while keeping a positive attitude

What You Bring:

• 5+ years experience in operations, project/program management, product marketing, product management or similar roles in a B2B or SaaS/tech environment
• A highly organized, detail-oriented approach and the ability to juggle multiple workstreams across continents, time zones, and stakeholders
• A collaborative mindset—you bring people together, not apart. You’re flexible, not overly opinionated, and more focused on outcomes than ownership
• Proven ability to just get things done. You don’t wait for perfect clarity or permission—you move forward, adjust, and communicate as you go
• Comfortable working in matrixed organizations with many moving parts and diverse stakeholder groups
• Familiarity with CRM, project management tools, modern information architecture tools, and sales enablement tools is a plus

• Truly international team of fantastic & talented people from 60+ countries worldwide
• Challenging problems to solve
• Collaborative and encouraging colleagues
• Opportunities to learn, grow and develop
• Flexible working hours
• Competitive salary plus bonus

Change is HERE. Apply Now.

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This will involve employment, education, and criminal verification if applicable.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Who are we?:

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

Learn more about us on our YouTube Channel.