Senior Project Manager - BHFS Program
Role Description:
About the Role
Booking.com is building BHFS (Booking Holdings Financial Services), a new regulated provider of payment and e-money services. This large, multi-year program involves 500+ people and will transition Booking.com’s payment services into a future-ready, secure, and compliant platform supporting all BHI brands.
As a Senior Project Manager, you will be part of the central Program Management team driving this transformation. You will lead complex, cross-functional projects end to end ensuring strong planning, governance, risk management, and regulatory alignment.Your work will directly contribute to future-proofing Booking.com’s global payment and e-money capabilities.
Key Responsibilities- Lead high-complexity, end-to-end projects from scoping through delivery and handover.
- Define project objectives, success criteria, timelines, risks, and dependencies.
- Manage execution, track progress, and maintain clear and timely stakeholder communication.
- Establish project governance structures to support effective decision-making.
- Drive impactful outcomes by coordinating across multiple teams and senior stakeholders.
- Facilitate workshops, support strategy workstreams, and contribute to change management efforts.
- Lead independently medium complexity projects with global impact (cross-functional) driving them through execution, analysis, recommendation and implementation
- Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Communicate project insights and recommendations across all stakeholders
- Engage and influence stakeholders at all levels inside and if required outside of the organization
- Minimum 6 years of professional experience in project management role
- Proven experience managing medium to large, cross-functional projects; Agile background preferred. PMP, Agile PM, or equivalent certification is a plus
- Background in FinTech or Banking is preferred, not a must.
- Strong analytical, problem-solving, and organizational skills.
- Ability to influence and collaborate with stakeholders up to Director level.
- Experience navigating complex, fast-changing environments.
- Excellent communication skills and the ability to simplify complexity.
- Solid familiarity with project/change management approaches, tools and phases of the project lifecycle
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts
- up to 1400 per year
- for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Inclusion at Booking.com:
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do.It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.