Dutch-Speaking Technical Customer Service Agent

apartmentC&D Talent Advisory placeEindhoven business_center€ 1.283 - € 1.538/maand calendar_month 

Lisbon, Portugal | On-Site | International Tech Support Project

  • Relocation Support for Work-Permitted Candidates

How to Apply

Send your CV to can.dinler@cbtalents.org or Use Application form

Join an international customer experience team supporting innovative digital and technology solutions used by customers across Europe. We are looking for Dutch-speaking Technical Customer Service Agent who is passionate about helping users resolve technical issues and ensuring a smooth product experience.

This role is ideal for candidates who enjoy technical troubleshooting, customer interaction, and working in a fast-paced international environment.

What You'll Do
  • Provide technical customer support via phone, email, and chat in Dutch
  • Assist users with product troubleshooting, technical questions, and account support
  • Deliver clear and professional communication while resolving issues
  • Maintain accurate records of interactions in internal systems
  • Ensure high service quality and customer satisfaction
  • Adapt quickly to new tools, updates, and product features
What We're Looking For
  • C1/C2 Dutch (mandatory)
  • English B2 or higher
  • Strong communication and customer service skills
  • Comfortable working in a dynamic support environment
  • Open to feedback and continuous improvement
  • Interest in technical troubleshooting and digital services

Work Schedule

Rotational shifts
  • Monday – Friday: 08:00 – 20:00
  • Saturday & Sunday: 08:00 – 17:00
  • Days Off: 2 rotational days per week
Salary & Benefits
  • Base Salary: €1,100 gross × 14 months
  • Performance Bonus: €135/month × 12 months
  • Attendance Bonus: €120/month × 11 months
  • Meal Allowance: €7.63/day

Additional benefits:

  • Health insurance from day 1 (fully covered after 6 months)
  • Paid training and onboarding
  • International and multicultural work environment
  • Career development opportunities

If you're ready for a new international opportunity, we'd love to hear from you...

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