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Account Manager Front Office Employees Talking
FrieslandCampina | Amersfoort | Vast | Fulltime | careers.frieslandcampina.com |
Account Manager Front Office
Employees talking
• General Management
• Amersfoort (NLD)
• Professional - Experienced
• 32-40 hours
• Job-ID: 52521
Account Manager Front Office
The account manager front office supports, informs and advises member farmers. In this role you will receive questions via phone, email, and other ways of (digital) communication and you help and contact farmers pro-actively. The account manager front office helps to drive member engagement (satisfaction) in their specific region, becomes the trusted partner of their member farmers and is responsible for the retention of the respective kg of Milk.
The account manager will also organize more than 50 group meetings (eg "huiskamerbijeenkomsten") with member farmers together with districts.
• HBO / Academic thinking and working level
• Minimum 2 years of relevant working experience
• Considering the nature of the role (eg daily updated knowledge), we ask an availability of 32 hours or more
• Agricultural & Dairy farming knowledge
• Good communication skills and skills to plan & organize (also for others, group meetings etc)
• Fluent Dutch, German and English language skills
What we offer
• Unique company culture of Dutch heritage and international presence;
• We offer great work life balance, and competitive salary & benefits package;
• Workweek of 38 hours, competitive pension scheme, holiday allowance of 8%, end year allowance 4%, bonus scheme (max 12,5%), flexible working hours and the ability to work from home;
• Diverse training and mentoring programs to help you grow on your own professional journey;
• Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths;
• A friendly and informal working environment, yet professional team members as sparring partners;
• Autonomy and trust to create longer term impact that helps bring better nutrition to the world;
• Free cheese, fruit and milk at lunch in the central office, and barista coffee to help you go through your working days with a lot of joy.
Vacancy description
The external market has changed, member farmers are attracted more and more by competition to deliver their milk to them making member engagement and even more important role we have. We have chosen to change our service model towards member farmers and the way we interact with them.
This means, a different mindset, different capabilities & competencies, and a different approach how to connect with our member farmers is needed.
• The account manager front office is allocated to a dedicated region to drive (regional) knowledge, drive engagement with our member farmers and be the trusted partner
• A pro-active attitude is required in doing departmental tasks
• Being able to set own priorities and make their own daily schedules
• See commercial opportunities for member farmers offer these
• Independently run consignment services
• Facilitating role at member meetings
• Organizing group meetings
Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves.
If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.
Employees talking
• General Management
• Amersfoort (NLD)
• Professional - Experienced
• 32-40 hours
• Job-ID: 52521
Account Manager Front Office
The account manager front office supports, informs and advises member farmers. In this role you will receive questions via phone, email, and other ways of (digital) communication and you help and contact farmers pro-actively. The account manager front office helps to drive member engagement (satisfaction) in their specific region, becomes the trusted partner of their member farmers and is responsible for the retention of the respective kg of Milk.
The account manager will also organize more than 50 group meetings (eg "huiskamerbijeenkomsten") with member farmers together with districts.
• HBO / Academic thinking and working level
• Minimum 2 years of relevant working experience
• Considering the nature of the role (eg daily updated knowledge), we ask an availability of 32 hours or more
• Agricultural & Dairy farming knowledge
• Good communication skills and skills to plan & organize (also for others, group meetings etc)
• Fluent Dutch, German and English language skills
What we offer
• Unique company culture of Dutch heritage and international presence;
• We offer great work life balance, and competitive salary & benefits package;
• Workweek of 38 hours, competitive pension scheme, holiday allowance of 8%, end year allowance 4%, bonus scheme (max 12,5%), flexible working hours and the ability to work from home;
• Diverse training and mentoring programs to help you grow on your own professional journey;
• Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths;
• A friendly and informal working environment, yet professional team members as sparring partners;
• Autonomy and trust to create longer term impact that helps bring better nutrition to the world;
• Free cheese, fruit and milk at lunch in the central office, and barista coffee to help you go through your working days with a lot of joy.
Vacancy description
The external market has changed, member farmers are attracted more and more by competition to deliver their milk to them making member engagement and even more important role we have. We have chosen to change our service model towards member farmers and the way we interact with them.
This means, a different mindset, different capabilities & competencies, and a different approach how to connect with our member farmers is needed.
• The account manager front office is allocated to a dedicated region to drive (regional) knowledge, drive engagement with our member farmers and be the trusted partner
• A pro-active attitude is required in doing departmental tasks
• Being able to set own priorities and make their own daily schedules
• See commercial opportunities for member farmers offer these
• Independently run consignment services
• Facilitating role at member meetings
• Organizing group meetings
Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves.
If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.
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