Inside Sales Representative
Inside Sales Representative
Envirogen has, for over 50 years, been helping our food and beverage, healthcare and industrial water treatment clients solve their complex water processing and process filtration challenges. Our solutions are designed to increase productivity, reduce costs and meet environmental and sustainability targets.
Purpose and General Description
As an Inside Sales Representative, you’ll be part of the inside sales team, focusing on generating sales for both the Netherlands Business unit (which focusses on the Dutch and export markets).
The team consists of external sales people who perform the majority of customer visits. They are supported by an inside sales team based in our office in Zaandam.
The inside sales team deal with enquiries and recurring orders, plus leads generated by the outside sales team.
You act as the link between sales, management, and logistics, contributing to improved customer satisfaction.
The role requires flexibility, a proactive attitude, and the ability to prioritize tasks.
You enjoy helping customers find solutions, take ownership, and adapt quickly.
Responsibilities- Drafting and sending sales quotations via the ERP system. This includes negotiating prices and conditions with the customer.
- Selecting suitable solutions based on customer technical specifications
- Collaborating with External Sales to prepare, follow up, and convert quotes into orders
- Answering phone calls and handling related communications (no cold-calling required)
- Suggesting improvements in procedures, marketing, and logistics
- Providing support during colleagues’ absence or vacation, such as order entry.
- Strong commercial skills for both internal and external clients
- Technical interest, can learn filtration business
- Experience with ERP systems and MS Office
- Basic experience with export process and incoterms
- Experience in a similar position
- Eager to learn and motivated to grow personally and as a team
- Fluent in Dutch and English (verbal and in writing)
- Collective Labor Agreement (CAO Metaal & Techniek)
- 25 Holidays + 13 ADV
- Full time, 40 hours per week