[ref. k4363422] Online Retail Operations Coordinator (3 month FTC)
Are you a good match?
The ideal candidate will be fluent in English and possess experience with enterprise IT systems, particularly SAP, and a strong motivation to learn. They should be able to thrive in a complex and multicultural environment, demonstrating a problem-solving mindset with a strong service and results orientation.The ability to work both independently and collaboratively within a team is essential, as is a consistently positive "can-do" attitude. Previous experience in the luxury, consulting, or retail sectors is considered a plus.
What are we expecting from you?
The Online Retail Operations Coordinator will ensure the efficiency of the day-to-day operational activities. Working as key element of the team, he/she will establish and guarantee the excellence of our services by:
- Preparing and executing operational activities.
- Mastering and utilizing key systems such as ERP and Middleware to manage and fulfill online orders
- Becoming the key contact for CRC Client Advisors for orders and stock requests on a daily basis
- Day to day supporting to ensure the availability of components needed to fulfil the orders (stock, consumables, services e.g. engraving, etc.).
- Understanding the clients' behaviours and delighters as well as the performance of our online retail boutiques
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview.
Along the recruitment process you will meet with the Senior Online Retail Ops Excellence Manager and the Online Retail Director.