Full-time customer service in Utrecht

apartmentYoungCapital placeUtrecht calendar_month 

Full-time customer service in Utrecht

Start your career in customer service in Utrecht! Enjoy an hourly wage of €16.50 and work in a young, energetic team in an informal atmosphere.

Wat ga je doen?

Are you the customer service here we're looking for? Join this young and informal team in Utrecht, where you play a crucial role in ensuring customer satisfaction. As a customer service representative, you are the first point of contact for their customers, making sure they end every interaction with a smile.

You will answer questions via phone, email, and chat, resolving complaints and issues with empathy and a customer-focused approach.

What does your workday look like?

No two days are the same, and that’s what makes this role so exciting! Your day starts with a team meeting, where you share the latest updates and tips with your colleagues. Then, you dive into customer inquiries. Whether it’s a simple request or a complex issue, you always strike the right tone and come up with solutions.

With your strong communication skills and problem-solving ability, you ensure that customers feel heard and valued.

Why choose this role?

In this team, you’ll find not only a fun and informal workplace, but also the opportunity to collaborate with enthusiastic colleagues who share the same passion: providing the best for the customer. You will receive an attractive salary of €16.50 gross per hour and work full-time, 36 to 40 hours per week.

Their opening hours are Monday to Friday, from 08:00 to 20:00, allowing you to maintain a great work-life balance.

Who are you?

You have at least an MBO level 4 diploma or equivalent experience. You are empathetic, customer-oriented, and have a strong drive to solve problems. Furthermore, you are a true team player and enjoy working in a dynamic environment.

Does this sound like your ideal job? Don’t wait any longer and apply now! We can’t wait to welcome you to our team!

Wat wij bieden
  • An attractive gross hourly wage of €16.50;
  • A fun and informal workplace within a young and energetic team;
  • The opportunity to work entirely in English.

Wat wij vragen:

  • Minimum mbo level 4 or equivalent ability
  • You have excellent communication skills in English, both verbal and written;
  • You have strong problem-solving skills and can handle stress well;
  • You are empathetic and customer-focused, contributing to a positive experience for our customers.
Extra informatie
Opleidingsniveaus: Middelbare school, MBO, HBO, Universiteit
Plaats: Utrecht
Werkuren per week: 36 - 40
Dienstverbanden: Fulltime (startersfunctie), Parttime (overdag), Tijdelijke fulltime baan
Salarisindicatie: €16,50 per uur
Verantwoordelijk voor: As a customer service representative, you are responsible for providing support and solutions to customers with questions or issues.

Gepubliceerd op: 01-05-2025

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