Multilingual Account Manager

About Blackhawk Network:

At Blackhawk Network (BHN), we empower businesses by offering the world’s largest network of branded payment solutions. From gift cards and e-gifts to corporate payouts and rewards, we deliver innovative, seamless solutions globally through our network of over 400,000 consumer touchpoints.

Overview:

Reports to: Director, Partner Sales

We’re building a dynamic new team to partner with the largest Dutch and international grocery retailers. As Account Manager, you’ll work alongside a senior colleague to strengthen relationships with key players in the grocery sector and take ownership of other strategic accounts in this market.

Language requirement: English & French

Responsibilities:

• Forecasting & P&L: Support the senior account manager in forecasting and managing the Dutch market P&L to meet targets.
• Operational Excellence: Handle store uploads, stock management, technical escalations, and fraud cases.
• Growth Strategy: Develop and execute long-term growth plans for the Dutch market with annual performance tracking.
• Stakeholder Engagement: Build and maintain strong internal and external relationships through key meetings and reviews.
• Channel Expansion: Identify and develop new distribution channels to grow regional presence.
• Market & Strategy Execution: Monitor market trends and ensure successful delivery of strategic initiatives.

Qualifications:

• Multilingual: English & French speaker with additional languages (Spanish, Italian preferred); open to travel.
• Commercial Experience: Background in highly commercial settings, ideally in retail or gift cards.
• Relationship Builder: Strong interpersonal skills with a talent for quickly gaining trust and forming new connections.
• Analytical & Commercial Acumen: Skilled in analysis, commercial strategy, and delivering impactful presentations.
• Executive Credibility: Proven ability to engage and influence senior stakeholders across departments.
• Proactive & Tech-Savvy: Positive, innovative problem-solver with multitasking abilities; proficient in Excel and experience with Power BI (preferred).

Benefits:

• Annual Leave: 25 annual leave days per annum plus 8% holiday allowance- payable in May, hawk appreciation days and volunteer time to give back, plus a day off for your birthday.
• Pension: The Netherlands pension contribution level is 3.2% for each the employee and employer.
• Flexible working: Hybrid working (2-3 days in the office) our office in the centre of Amsterdam, near Museumplein.
• Compensation travel expenses: reimbursement for what an employee has spent if with public transport. If an employee travels by bike or scooter, they receive 0,23 cent per km incentive
• Team Activities: Multiple Team Building events throughout the year, office group activities and biweekly lunches, daily fruit and snacks also available at the office
• Wellbeing Platform: Virtual fitness classes, Wellbeing e-learning & Mental Health resources
• Recognition: Participate in Flyers, our leading recognition program with financial rewards.
• Bicycle scheme: Lease bicycle plan

• Stage 1: Shortlisting of suitable candidates
• Stage 2: Screening Call
• Stage 3: Interview(s) with Hiring Manager(s)
• Stage 4: Feedback/Hired

Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!