[ref. g66668901] People Operations Coordinator - Freelance Opportunity (Amsterdam)

People Operations Coordinator

Interim Contract/Affiliate

Who are we

AND Digital is an established tech consultancy. We work on multi-industry, eCommerce mid market and enterprise-level software development projects with best practice agile ways of working at the heart.

We are passionate about doing impactful work with interesting clients who we become a trusted partner throughout their digital transformation journey and beyond.

We build robust end to end solutions with our clients, which are compelling, commercially viable and customer facing platforms, using multiple digital and e-commerce channels such as web, mobile, social and in-store.

We equip our clients to acquire and grow the skills they need to enable long term success.

Our people (known as our ANDis) are the heart of what we do and we have a focus on well-being and supporting the professional development of our ANDis. Read on to see how your skills and expertise could be part of our journey!

How we work

Central to our success is our Club model, which enables us to provide localised and personal service to clients, whilst delivering the expertise and clout of a large company. Our Clubs run both independently of each other, and collaborate within the Hub regions to support our clients and provide a range of opportunities for work for our ANDis on client engagements.

The People Operations Coordinator is responsible for supporting the management team in delivering a remarkable people experience that enables business success.

As a pivotal support to the management team, the People Operations Coordinator works closely with the BU Lead and Client Services to support the overall success of each Club and the Hub as a whole, through driving both operational and strategic activities that ensure that the people strategy underpins the business objectives.

Your role

The People Operations Coordinator supports the smooth running of the employee lifecycle processes across the Dutch offices in Amsterdam and Rotterdam, ensuring compliance with Dutch labor law and AND Digital internal policies. You will be responsible for administrative people activities, first-line people support, and accurate people data management, contributing to an excellent employee experience.

People Administration:

• Manage onboarding and off-boarding processes, including employment contracts, induction coordination, and termination documentation.
• Maintain and update systems ensuring data accuracy.
• Prepare employment documentation (contracts, contract amendments, addenda) in line with Dutch employment law.
• Support with Work Council communications and documentation where needed.

Payroll and Benefits Administration:

• Collect and verify monthly payroll input (salary changes, bonuses, leave, sick leave) and liaise with payroll providers.
• Administer employee benefits (e.g., pension plans, health insurance) and liaise with external providers.

Employee Relations Support:

• Act as a first point of contact for people queries related to policies, absence management, and employment conditions.
• Ensure engaging communication to update teams on business and people news, organising monthly update meetings and social gatherings.
• Support case management processes, including documenting sick leave per Wet verbetering poortwachter requirements.

Compliance and Reporting:

• Ensure people practices comply with Dutch labor legislation (e.g., Arbeidsomstandighedenwet, Wet arbeid en zorg).
• Prepare people reports and analytics (headcount, turnover, absenteeism) for internal stakeholders.
• Assist with audits and ensure document archiving is compliant with GDPR regulations.

HR Projects and Initiatives:

• Support people initiatives including diversity and inclusion, wellbeing programs, and learning activities.
• Participate in the development and continuous improvement of processes and policies in collaboration with the wider Talent Team.

• HBO or Bachelor's degree in Human Resources Management, Business Administration, or a related field.

• Significant previous HR administrative or operations experience, within a Dutch company.
• Experience supporting payroll and benefits processes in the Netherlands is a strong advantage.

• Knowledge of Dutch labor law, social security regulations, and HR best practices.
• Strong attention to detail and high levels of accuracy in administrative tasks.
• Excellent organisational and time management skills, able to prioritise and manage multiple tasks.
• Fluent in Dutch and English (both written and spoken).
• Discreet and professional handling of confidential information.
• Customer-focused mindset with a proactive and solution-oriented approach.

Am I right for the role?

You believe in AND’s mission and are committed to supporting our efforts to be the best company to work for, globally. You bring creativity to defining what an exceptional people experience looks like and maintain a positive, solutions focused mindset, even in challenging situations.

You are an authentic and collaborative leader who sets high standards for excellence. You have a proven ability to make fair, pragmatic and well informed decisions while communicating with professionalism, openness, and transparency. You equally handle sensitive and confidential matters with care and discretion.

You thrive in a fast-paced, dynamic environment, demonstrating resilience under pressure. You expertly balance operational responsibilities and our people experience by effectively supporting your stakeholders with exceptional initiative and priortisation skills to drive impact.

All applicants must have the right to work in the Netherlands without sponsorship.

Key Competencies for Success:

• Professional Expertise
• Building Trusted Partnerships
• Delivery Excellence
• Commerciality & Operational Excellence
• Values Led Approach

This role is a great fit for you if you embrace complexity, lead with integrity and are passionate about creating outstanding people and workplace experiences.