Warehouse Supervisor/Management Trainee-Chinese speaking

Tasks

Job Summary

If you are eager to grow in the warehousing and supply chain industry, this is your fast-track opportunity.

1. Foundational Learning and Onboarding

• Participate in structured training covering end-to-end warehouse operations, including inbound, outbound, inventory, and equipment handling.
• Learn to operate and analyze key warehouse systems (e.g., WMS).
• Shadow and support daily operations in different teams (receiving, packing, dispatch, etc.).

1. Data Analysis and Process Optimization

• Use tools like Excel or basic analytics software to monitor and analyze key performance indicators (KPIs) such as throughput efficiency, transit time, and exception rates.
• Identify bottlenecks and assist in process improvement initiatives (e.g., during peak season or handling surge volumes).

1. Equipment and Safety Awareness

• Gain a basic understanding of warehouse equipment such as forklifts, racking systems, and fire safety infrastructure.
• Follow safety protocols and support emergency response procedures when needed.

1. Communication and Cross-functional Collaboration

• Coordinate with outbound teams, transportation providers, and customer service to ensure smooth order fulfillment.
• Provide clear communication within the team and across departments to align daily priorities and resolve operational issues.

1. Stress Management and Problem Solving

• Maintain composure and structured problem-solving under high-pressure scenarios such as system downtimes, order backlogs, or equipment failures.
• Support contingency planning and real-time coordination during emergencies (e.g., fire, damaged goods, missing inventory).

1. Long-term Development and Leadership Potential

• Take ownership of rotation tasks and contribute to continuous improvement projects (e.g., optimizing sorting flow or supporting cycle count accuracy).
• Show ambition and responsibility by proactively learning, sharing feedback, and aligning personal goals with company development.

Requirements

• Bachelor’s degree or above, preferably in Logistics, Supply Chain Management, Operations Management, or related fields.
• Prior internship or hands-on experience in a warehouse or logistics setting is a strong advantage.
• Familiarity with WMS or other warehouse systems is preferred.

• Strong data handling skills (e.g., Excel, dashboards, or BI tools).
• Basic understanding of warehouse workflows and an interest in process improvement.
• Awareness of safety standards and warehouse equipment usage.

• Fast learner with adaptability across diverse roles and tasks.
• High stress tolerance and structured approach in high-volume or emergency situations.
• Strong team collaboration and effective communication skills.
• Customer-first mindset with a holistic view from fulfillment to end delivery.

• Clear motivation for long-term development in warehouse/logistics management.
• High sense of ownership and proactivity in daily tasks and problem-solving.
• Cultural fit with the company’s values and an understanding of the logistics business model.