Inside Sales Representative - Den Haag

About us:

We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

We offer the broadest portfolio of mobile voice and data solutions on the market, so we can meet the needs of all types and size of vessel – and every budget.

Candidates should take great pride in developing lasting relationships, building great rapport and using their first-rate communication skills to generate revenues.

The day-to-day:

Key Focus Areas:

• Play a key role in nurturing existing smaller customers while developing sales leads, upsell and cross-sell Inmarsat products & services
• Verify and qualify new sales leads from marketing qualified leads into sales qualified leads
• Providing timely, professional, and accurate responses to all incoming sales enquiries received by phone, email, and other formats.
• Accurately record all interactions in the CRM System (SalesForce).
• Meeting monthly, quarterly and annual sales targets
• Meeting individual objectives consistently including quality target
• Provide excellence through internal sales processes & customers service processes

What you'll need:

Key Responsibilities:

• - Support, maintain and upsell Inmarsat portfolio to an identified group of smaller customers
• Prospecting & Lead Generation:
• Identify and qualify potential customers through various channels, including phone calls, emails and social media.
• Research and build target account lists.
• Lead Qualification & Nurturing:
• Qualify leads based on predefined criteria and determine their potential value.
• Schedule and conduct product presentations using digital conference tools.
• Build and maintain strong relationships with potential customers.
• Cultivate leads through personalized communication and follow-up.
• Sales Closing:
• Negotiate and close deals efficiently.
• Accurately forecast and track sales activity.
• Meet and exceed individual and team sales quotas.
• Customer Relationship Management (CRM) Saleforce:
• Maintain accurate and up-to-date records of all sales activities in the CRM system, Salesforce.
• Use Salesforce to track leads, manage opportunities, and analyze sales performance.
• Communication & Collaboration:
• Communicate effectively with prospects, customers, and internal teams (e.g., marketing, customer success teams).
• Collaborate with marketing to develop and complete successful campaigns.
• Continuous Learning & Development:
• Stay updated on industry trends, competitor activities, and new product offerings.
• Participate in professional development opportunities to enhance sales skills.

What will help you on the job:

• Background experience in B2B sales role based on solution-based selling, dealing with customers (Maritime) and partners - ideally Telecommunication/IT sector, Maritime industry
• Sales techniques – familiar with Solution based-, consultative-, needs-based selling methodology
• Proficient in using Sales Force CRM
• Remotely – comfortable with customer interaction remotely using Telephone, Email, Video conference and other digital tools.
• Excellent Communication Skills – clearly conveying information and ideas through a variety of media to customers in a manner that engages, helps them understand product & services benefits both technically and commercially
• Strong Social Skills – Ability to build rapport, establish trust, and maintain positive relationships remotely.
• Customer Service – understand the customer's needs by providing and delivering professional, effective, high-quality support before, during, and after sales
• Target Driven – eager to meet and exceed personal and team milestones and targets
• Time management and Organisation – establish ways to ensure that your work is completed effectively and efficiently

Desirable Knowledge and Skills:

• Knowledge of Inmarsat products, services and solutions
• A firm understanding of global businesses and understanding the challenges faced by business owners
• Knowledge of Maritime ICT and data communication

• Highly motivated with strong negotiating and closing skills
• Eager to sell & strong work ethic - resourceful, proactive, highly independent and a true team player

EEO statement:

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