Customer service
We are looking for a Customer Service Representative International for an international organization in. In this role, you will be the key contact for global distributors and ensure a smooth and accurate order-to-delivery process. You will work in a dynamic, international environment where collaboration, communication, and problem-solving are essential.
What are you going to do?- Serve as the main point of contact for assigned international distributors.
- Manage the end-to-end order-to-delivery process, ensuring accuracy and on-time execution.
- Collaborate with cross-functional teams to meet customer and business expectations.
- Proactively identify and resolve issues related to logistics, order fulfillment, and financial processes.
- Coordinate invoicing and payment activities, including PPRs, Letters of Credit, and payment terms, in cooperation with Finance teams in the Netherlands and the U.S.
- Ensure clear and consistent communication between distributors and internal stakeholders.
- Contribute to continuous improvement initiatives, including process and system optimization.
- Participate in occasional international calls outside standard working hours due to different time zones.
- Support the team with additional projects and tasks when needed.
What do we offer?
A challenging international position within a dynamic working environment.
Collaboration with global brands within the sports and lifestyle industry.
A professional and informal workplace.
Opportunities for personal development and career growth.
Competitive employment conditions via Adecco.
Where will you work?
An international organization active in the sports and lifestyle industry, working with globally recognized brands. From its office, the company manages international distribution and ensures smooth coordination between internal departments and global partners.
The organization operates in a fast-paced and dynamic environment where teamwork, accuracy, and clear communication are key. Employees collaborate closely across functions such as Logistics, Finance, Sales, and Planning to deliver excellent service and operational efficiency.
What do we ask?
At least 2 years of experience in customer service, preferably in an international environment or sporting goods industry.
Bachelor’s degree (HBO or equivalent).
Proficient in Microsoft Excel, Outlook, and Word.
Experience with Oracle, DOMO, Monday.com, and/or Elastic is a plus.
Fluent in English, both written and spoken (additional languages are an advantage).
Strong organizational, problem-solving, and communication skills.
Knowledge of logistics and/or supply chain processes is preferred.
Are you interested?
Do you recognize yourself in this role and are you ready for an international challenge? Apply today via Adecco!